help and contact us

we are here to help! please check to see if we've answered your query below, and if you can't find your answer then get in touch using the contact form.

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  • password/log in problems

  • free trial

  • add a key stage

  • add and remove users from a school subscription

  • change school subscription administrators

  • find your invoice or receipt

contact us

to contact hamilton please use the following form. our business hours are monday to friday 8am to 4pm. we aim to answer all emails within 2 working days. however, at busy times such as the beginning of term, this could take longer.

you can also write to us at: 1a howard street, oxford, ox4 3ay.

a correct and valid email address is essential when contacting us!

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